Learning Outcomes

Understanding the Communicative Environment - Part 1

Understanding the Communicative Environment - Part 2

What to Listen for and why

When to speak and how

Starting and Sustaining a Conversation

Lesson Summary

In this module we will talk about understanding the communicative environment and some of the important soft skills which relate to communication. Learn also culture and context, the ways that we generally communicate like verbal, nonverbal, music, visuals.

What to Present and How Part I

What to Present and How Part II

Multimedia Presentation : Understanding the Basics

Communication Styles

Speaking in Groups

In this module you will learn about speaking undoubtedly, but speaking in a slightly different context conversation, dialogue and multimedia presentation focusing on relationship between texts and images.

The World of Visual Culture I

Visual Perception

The Aural : Its Relevance and Impact

The Body and the way It Communicates

The Face, Its Expressions and What It Says

In this module you will learn about visual, nonverbal and aural communication and the key features of visual culture that would be relevant in the context of soft skills. Learn also the theories and application of visual culture, visual perception, its key components, form perception, depth perception, colour perception.

Building Relationships

Understanding Group Dynamics - 1

Understanding Group Dynamics - II

Groups, Conflicts and their Resolution

Social Network, Media and Extending Our Identity

In this module you will learn about individual, groups and cultures. Relationships play an important role in our life, they influence our behaviour, goals and attitude. Learn also about group dynamics as it is concerned with interaction of forces amongst group members in social situations.

Diploma in Soft Skill Development - First Assessment

You must score 80% or more to pass this assessment.

How Emotionally Mature Are You

Improving Your Emotional Intelligence

Empathy

Intrapersonal Communication

Change Tolerance

In this module, you will learn about emotional and social skills. Personal competency deals with the self-awareness and self-management. Social competence deals with social awareness and relationship management. Learn also how intrapersonal communication includes activities as internal problem solving, resolution of internal conflict etc.

Creativity : What Does It Mean

Creativity : A Detailed Exploration

Creativity : Activities Applied

Creativity at Workplace

Creativity, Critical Thinking and Problem Solving

In this module, you will learn about creativity, critical thinking and problem solving. Creativity is the ability to make otherwise bring into existence something new. Workplace creativity is generally concerned with organizational products, services, processes and procedures.

Motivating Oneself

The Art of Persuasion - I

The Art of Persuasion - II

From Persuasion to Negotiation

Leadership and Motivating Others

In this module, you will learn about motivation, persuasion, negotiation and leadership. Motivation relates to the force, stimulus or influence that guide people to do the things they do. Learn about leadership as the formal position where a specific person has power over others in the groups.

Managing Time

Managing Stress

Resilience

Work-Life Balance

Applying Soft Skills to Workplace

In this module you will learn about essential and vocational skills. Topics like managing time, managing stress, resilience, work - life balance and applying soft skills to workplace will be discussed.

Diploma in Soft Skill Development - Second Assessment

Diploma in Soft Skill Development - Final Assessment

This Free Course helps employees understand that soft skills will improve their performance. Soft skills can be learned.

Diploma in Soft Skill Development

This free online Soft Skill Development course starts by explaining how to apply our hard skills in a social environment. It focuses on developing a wide variety of soft skills starting from communication, to working in different environments. Learn how to understand a communicative environment, the roles of communicants, the cultural norms, values and traditions affecting the nature and efficacy of speech interaction.

[2025] 2000+ Free SWAYAM + NPTEL Courses

Inside the Coursera-Udemy Deal: Three Bids, Two Years and a Rival Suitor

9 Best Cinema 4D Courses for 2025: Navigating the 3D Universe

20 Most Cited Research Papers on MOOCs

30 Hours of MATLAB Courses with Free Certificate

Boost Your AI Confidence with Google’s Course

Learn Something New: 100 Most Popular Courses For November

Coursera, Udemy, and the $10M+ Video Privacy Battle: Class Action Update

Duolingo is Shutting Down Its Only Classroom Tool

2U/edX Implements Another Round of Layoffs Amid Ongoing Financial Struggles

12 Best JavaScript Courses for 2025: Create Interactive Websites

Coursera Growth Stalls, Leadership Changes as Stock Hits All-Time Low

[2025] 450+ Free Google Certificates and Badges

Udemy Earns More, Pays Instructors Less: Class Central Exclusive

6 Best Site Reliability Engineering Courses to Take in 2025

Udacity’s 2021: Year in Review